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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Sapp

Kevin Sapp

March 25, 2025

5  out of  5
rating by Kevin Sapp
"I happened to stumble onto Brittany and State Farm through a friend who just posted about her experience with Brittany and the Chastain group at State Farm . I just happen to be renewing my insurance and was almost complete with the process as we were going to go with another company. I thought you know what if my friends experience was that good and she saved that much money what's it going to hurt checking with one more company? I'm sure glad I did and am pleased to say I'm EXTREAMLY happy to say we too had the same experience with Brittany Smith and State Farm . Not only is Brittany on her game when it comes to insurance knowledge, Shes smart, extremely easy to work with and made switching my 5 covered properties over a breeze. If you're on the fence about switching insurance companies because of all the hassle please give Brittany Smith a call before settling elsewhere you won't be disappointed 6 Stars ."
We responded:
"WOW! Thank you, Kevin for your kind words regarding Brittany! She does her best to go above and beyond for our customers. We really appreciate your review and we are glad to have your business with us! "
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Gary Crites

January 29, 2025

5  out of  5
rating by Gary Crites
"I've had insurance of some type at this location since I started driving years ago, and they've continued to serve me with other insurance products and many members of my family for decades. So, a lifetime of service - that continues to be offered at a very high level!"
We responded:
"Thank you for the great review, Gary! We appreciate you and your families long time business with us!"
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Annie Anderson

January 17, 2025

5  out of  5
rating by Annie Anderson
"My experience was the best I have ever had with an insurance company. They are very friendly, helpful, and they had me taken care immediately. Thank you."
We responded:
"Thank you, Anna for the kind review! We are glad we were able to help you with your insurance and we will continue to do our best to meet your insurance needs. All the best to you!"
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Abby Clark

January 17, 2025

5  out of  5
rating by Abby Clark
"I have recently been working with Brittany for our home owners and car insurance. I’ve gotten a ton of quotes from different companies and Brittany was able to beat all of them by a significant amount. She’s worked with me through text as well which is very convenient when you have a busy life. Times are tough and any amount of money saved makes a difference. Also, having someone local that you can talk to instead of a call center is top tier. Very pleased so far and confident for our future with State Farm."
We responded:
"Thank you so much for your kind words, Abby! We are thrilled that we were able to help fill your needs at a good price. That is our goal! We are looking forward to the future and doing business with you! "
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Nadine Mahan

November 8, 2024

5  out of  5
rating by Nadine Mahan
"Britney was so friendly, helpful, and professional. Moving my policies to her was easy with no frustration. Thank you for your help! State Farm is a great company. I have had my insurance with them most of my adult life. I only moved my policies to save money, but as it turned out those other companies just raised the rate after the first term."
We responded:
"Thank you so much for your kind words, Nadine!! We are thrilled to have your business back with us! "
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Jamie Hannaford

November 6, 2024

5  out of  5
rating by Jamie Hannaford
"I can't imagine having my insurance anywhere else!"
We responded:
"Thank you, Jamie! we appreciate you! "
Profile photo of Dillin Doty

Dillin Doty

October 18, 2024

5  out of  5
rating by Dillin Doty
"Samantha is absolutely amazing, every time I am talking to her she is always in a great mood and answers all my questions. Super knowledgeable Super helpful Always gets back with you and makes sure what you want done is done. Samantha you keep being you! THANK YOU!"
We responded:
"Thank you for the great review, Dillin! We appreciate you! "
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Belinda Henson

October 10, 2024

5  out of  5
rating by Belinda Henson
"I have been thrilled with my experience with Bryant and his staff. They have been exceptionally responsive and are always pleasant when answering my many, many questions. I am very happy I switched my all my insurance policies to Bryant's agency."
We responded:
"Thank you for your kind review, Belinda! We appreciate you trusting us to take care of all of your insurance needs! "
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Janet Darnell

October 9, 2024

5  out of  5
rating by Janet Darnell
"Very knowledgeable very helpful and all our insurance policies were moved to state farm ins"
We responded:
"Thank you, Janet! "
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Bob Larimer

October 9, 2024

5  out of  5
rating by Bob Larimer
"I have been a customer at this office in Bolivar for 25 years. No matter who I deal with in this office I always get great service, but Samantha is one of the best representatives I have dealt with over the years and I have had some great service. She always has the answer to my question, makes the changes I need to my policy and tells me about options I may be interested in but not aware of, but never tries to ‘sell’ me something I don’t need. If I had a business of my own and needed someone to manage it for me, I would certainly try to convince her to come work for me."
We responded:
"Wow, what a great review! Thank you, Bob"
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Larry Hall

October 9, 2024

5  out of  5
rating by Larry Hall
"Samantha is always ready to help solve any problems or answer any questions you may have. Thanks so much for being there ."
We responded:
"Thank you, Larry! "
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Amy Hubbert

October 3, 2024

5  out of  5
rating by Amy Hubbert
"Samantha is always friendly and very helpful. We appreciate her willingness to answer all of our questions. She is a Rock-Star!"
We responded:
"Thank you, Amy!! We greatly appreciate your business with us and will continue to do our best to answer all of your questions. Samantha is awesome! "
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Chris Moore

September 4, 2024

5  out of  5
rating by Chris Moore
"We have always a great experience. Anytime we have had policy questions and/or just need advice concerning insurance they always very professional and take care of all concerns in a very timely manner. Well done."
We responded:
"Thank you, Chris!! We greatly appreciate your business with us and will continue to do our best to answer all of your questions and concerns. "
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Aaron Spaulding

September 4, 2024

5  out of  5
rating by Aaron Spaulding
"Tyler was very helpful, knowledgeable, and easy to understand. My experience with this office is always been very pleasant and better than other companies."
We responded:
"Thank you for your kind review, Aaron! We greatly appreciate your business with us! "
Profile photo of Austin Davis

Austin Davis

August 20, 2024

5  out of  5
rating by Austin Davis
"Brittany is great, she is wonderful at answering any questions I have."
We responded:
"Thank you, Austin! "
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Cindy Elliott

August 20, 2024

5  out of  5
rating by Cindy Elliott
"Samantha always provides excellent customer service."
We responded:
"Thank you, Cindy! "
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Sherrill Phillips

July 25, 2024

5  out of  5
rating by Sherrill Phillips
"Knowledgeable, great service!"
We responded:
"Thank you, Sherrill! "
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Jennifer Rawilngs

June 17, 2024

5  out of  5
rating by Jennifer Rawilngs
"Thankful bryan help me with window that I want know about he give me answer that I need know ! Thank u!!"
We responded:
"Thank you, Jennifer! We will always do our best to get the right answers for you. "
Profile photo of Nichole Maggard

Nichole Maggard

June 6, 2024

5  out of  5
rating by Nichole Maggard
"I love my insurance with State Farm I was paying a ridiculous amount through GEICO and Brittany (who’s a wonderful agent) called and not only got my vehicle covered but also helped me out with life and renters insurance for the same amount I was paying for just my car insurance with a 1k deductible! Brittany is your girl and I’m elated to be a part of the State Farm family and to give them my business."
We responded:
"Wow Nichole! what an awesome review!! Thnak you for your kind words about Brittany! We really appreciate her and how well she takes care of our customers. We also really appreciate you and your business!!"
Profile photo of JENNIFER MARSHALL-HOGGATT

JENNIFER MARSHALL-HOGGATT

June 6, 2024

5  out of  5
rating by JENNIFER MARSHALL-HOGGATT
"Always kind and helpful."
We responded:
"Thank you, Jennifer!! "
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Tommi Fullerton

June 6, 2024

5  out of  5
rating by Tommi Fullerton
"Brittany has been amazing….she has answered every crazy question always gotten back with me. Couldn’t ask for better!!!"
We responded:
"Thank you so much for your kind words about Brittany, Tommi! we greatly appreciate your business here with us!! "
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Annette Bush

May 29, 2024

5  out of  5
rating by Annette Bush
"I always get all my questions answered at the time I need them Brittany is very good and informative. I love these people"
We responded:
"Thank you for your kind words about Brittany, Annette! We appreciate her and we also appreciate YOU!"
Profile photo of Linnzey Pool

Linnzey Pool

May 28, 2024

5  out of  5
rating by Linnzey Pool
"The people here are great, especially Samantha who always takes my calls and is quick to respond to my questions! They make it easy to get and maintain coverage on all our items!"
We responded:
"Thank you for the positive review, Linnzey! We really appreciate your business with us!!"
Profile photo of Mark Withers

Mark Withers

May 16, 2024

5  out of  5
rating by Mark Withers
"This State Farm Agency in Bolivar Missouri is the best. Bryant Chastain does a wonderful job. Brittany Smith is an absolute awesome agent. She always goes the extra mile to make sure that my insurance needs are always met."
We responded:
"Thank you for your kind words about Brittany, Mark! We will continue to go the extra mile to ensure all of your insurance needs are always met! "
Profile photo of Sharon Hague

Sharon Hague

April 29, 2024

5  out of  5
rating by Sharon Hague
"Always has the answers.. They always are kind and helpful. Thank you"
We responded:
"Thank you, Sharon! You are always so kind. We will continue to do our best to find the answers for you! "